Shipping and delivery
Shipping and Delivery Policy
Last updated: 23-04-2025
Here’s how we get your order to you, how long it takes, what it costs and what to do if something goes wrong. How an order is delivered depends on what’s in it.
Apparel and accessories
- Hoodies, shorts, caps, bags, wall lights, sports gear and other merch
- Shipped by mail across the United States and internationally
Cannabis products
- Vapes, carts, flower, pre-rolls and other cannabis products
- Shipped by mail. Delivery is available to all legal states and is discreet.
Apparel and accessories
Domestic Shipping (United States)
We ship to addresses across the United States.
| Shipping option | Cost | Delivery time | Details |
|---|---|---|---|
| Standard | Free | 3–5 business days | Free on all domestic merch orders. Fully trackable. |
| Expedited | $10–$15, based on weight | 1–2 business days | For when you need it faster. |
| Next-day | $25–$35, based on location | Next business day | Priority processing and overnight delivery. |
Delivery times are estimates and start once your order ships. Weekends, holidays and carrier delays can extend them.
vAPES, Apparel and accessories
International Shipping
We ship vapes, apparel and accessories internationally, including to Canada, Europe, Australia, South America and Asia.
| Shipping option | Cost | Delivery time | Details |
|---|---|---|---|
| International | $25–$35, based on location | 4–7 business days | Tracked delivery to your door. |
International orders may be subject to customs duties, import taxes or fees set by the destination country. These are the customer’s responsibility and aren’t included in our shipping cost. Customs processing can add time to delivery.
Processing
Processing, Packaging and Tracking
Processing time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.
Packaging
Every order is packed securely in plain packaging, so the contents aren’t advertised on the outside of the box.
Tracking
Once your order ships, we email you a tracking number. Follow your package on our website or directly on the carrier’s site.
Check your address
Please make sure your shipping address is complete and correct before you place your order. We can’t be responsible for delays or losses caused by an incorrect address. If you spot a mistake, email us right away. We can update the address only if the order hasn’t shipped yet.
Delivery issues
Problems With Your Delivery?
Delayed
Check your tracking link first. If your order hasn’t moved in a few business days, email us and we’ll look into it right away.
Lost
If tracking shows delivered but you can’t find it, check with neighbors and your building’s mail area, then contact us. We’ll work with the carrier on a resolution.
Damaged
Email us within 48 hours of delivery with photos of the package and items. We’ll work with the carrier to resolve it quickly.
How to reach us
- Email support@theboutiqswitch.com with your order number.
- Describe the issue and attach photos if anything arrived damaged.
- We’ll reply with next steps and keep you updated until it’s resolved.
For adults 21 and over. Use only where legal. Keep out of reach of children and pets. These products have not been evaluated by the FDA and are not intended to diagnose, treat, cure or prevent any disease.